Many of our team have backgrounds in the performing arts, which is a valuable asset, giving us a profound appreciation of what is required to create an emotive visitor experience.
With vast experience in sound design, Hugo excelled his career in permanent installations working at Shuttlesound, a leading UK professional sound supplier.
Following his successful project management of multiple large scale contracts, Hugo later established Sysco as a highly reputable audio visual systems integrator.
As Managing Director, he has overseen and progressed the company for 20 years, delivering high calibre projects that are recognised worldwide.
Mark began his career in London’s West End, initially as a stage manager and later as production manager on several major productions. In 1982, he set up Shuttlesound and, over the next 16 years, managed the development of this business.
Alongside Hugo, Mark established Sysco as a subsidiary of Shuttlesound in 1996 and in 1998 executed a management buy out, bringing Sysco into the Longcrest Group.
Guiding Sysco into its current internationally recognised status with a passion for business evolution, Mark now leads all R&D projects whilst focusing on instilling our core values in all areas of the business.
Formely European CEO of Sharp Electronics Europe and Managing Director of Vestel UK, Paul brings a wealth of expertise in building and leading multi national teams in dynamic change environments.
Having been on the Executive Board at Sysco since early 2016, Paul focuses his attention on applying his experience to help Sysco tell their story, leading strategic planning and development of business opportunities worldwide.
Lynne assists Hugo, providing organisational support, arranging meetings, undertaking research, taking minutes where required and following up on agreed action points. She supports the Leadership Team, developing and overseeing processes that ensure the smooth operation of business critical administrative functions during staff absence and as demanded by peak departmental workload. Lynne is also responsible for managing the day to day delivery of the company’s HR systems.
As a key member of the Leadership Team, Jack is responsible for leading and managing the company’s sales and marketing activities to meet company sales and marketing targets across all areas of the business and creating and leading Marketing campaigns. In collaboration with the Exec Board and Leadership team, Jack plays a critical role in supporting and executing business initiatives in line with the overall company strategy.
As a key member of the Sales team, Sam is responsible for managing, evaluating and coordinating project opportunities whilst developing relationships with key project stakeholders, including fit-out contractors, to ensure the timely delivery of quality proposals according to customer needs.
Kerris provides support to the Business Development Director with the design and implementation of sales and marketing communication plans to promote the service of Sysco Productions to current and potential customers.
Bruce is responsible for ensuring and improving the performance, productivity, efficiency and profitability of operations through the provision of effective methods and strategies. He is also responsible for building and managing a team capable of delivering all Operational functions within the business including all project delivery, engineering and service functions, including, warehouse / workshop management and internal IT support.
Graeme has extensive knowledge of technology systems and electrical engineering working with Sysco for nearly 20 years and now leads the design development on all major Sysco projects.
Working with clients, consultants and specialists he ensures the systems we provide perfectly fit the client brief, offering creative innovation and design consultancy on AV, IT and media delivery systems.
Nick is responsible for setting, documenting, monitoring and maintaining engineering standards across all Sysco design and delivery projects. He builds a team of engineers and manages day to day operations, prioritising their work to ensure they continually meet the operational demands of the business whilst delivering client solutions.
Ben is responsible for ensuring all technical elements of a Project are understood at point of handover from Sales. This includes a meeting presence at both design workshops and delivery stages of a projects lifecycle. He also ensures that the designated site manager fully understands the delivery scope of the project from a technical point of view and provides technical drawings and documentation.
Teresa is responsible for ensuring all technical elements of a Project are understood at point of handover from Sales. This includes a meeting presence at both design workshops and delivery stages of a projects lifecycle. She also ensures that the designated site manager fully understands the delivery scope of the project from a technical point of view and provides technical drawings and documentation.
Jay is responsible for producing technical documentation in line with a project delivery program including CAD drawings of Audio Visual Hardware, Projection Geometry Layouts, General Arrangement Drawings and supporting technical documentation.
Keith is responsible for ensuring that the the IT and bespoke engineering components of projects and service upgrades are built, tested and delivered to agreed and defined standards.
Silvia is responsible for providing proactive and day to day organisational and administrative support to the Operations Director and the wider team. Working collaboratively with Bruce and the Support Teams, Silvia identifies opportunities to create a structure that enables the Support Team to provide efficient and effective support.
Gee is responsible for maintaining the company’s relationship with sub-contract and freelance resources, ensuring we can resource projects efficiently and in accordance with main project timelines. She is also responsible for keeping the resource diary up to date and allocating appropriate labour to projects at the request of project management.
Sarah focuses on procurement planning and execution, and the optimisation of project margin whilst supporting the Business Development Team with bid pricing support. Sarah actively engages in supplier relationships, supply chain management as well as the assistance in the development of operational processes and tools.
Libby manages all aspects of a project, including the scheduling of material and labour resources, and co-ordination of Sysco works with all external stakeholders to ensure the smooth running of projects. She is also responsible for assembling a project team of Sysco staff and sub-contractors to deliver the scope of works as defined within the tender document and for the day-to-day management of that team throughout the project lifecycle.
Tom manages all aspects of a project, including the scheduling of material and labour resources, and co-ordination of Sysco works with all external stakeholders to ensure the smooth running of projects. He is also responsible for assembling a project team of Sysco staff and sub-contractors to deliver the scope of works as defined within the tender document and for the day-to-day management of that team throughout the project lifecycle.
Andy is responsible for ensuring that all Sysco site installation works are scheduled and executed in line with the agreed programme and in accordance with project documentation and Sysco standards. Working closely with the Projects team to ensure site activity is maintained in line with agreed policies and standards, he is the primary point of contact between the Sysco project delivery team and all other site-based stakeholders.
Will works to deliver Sysco’s systems commissioning activities to help deliver the creative ambition for the audio-visual systems that Sysco install.
Jamie is responsible for Sysco’s systems commissioning activities. This role is key to delivering the creative ambition for the audio-visual systems that Sysco install.
Alvin is responsible for the day to day operation and management of Sysco’s Warehouse, R&D, Demonstration and Manufacturing facilities in the Sussex Barn. Key responsibilities include the development of internal stock control processes, consumables purchasing and allocation strategy, site installation preparation and managing off-site manufacture and commissioning processes. Alvin drives efficiency through the planning and delivery phases of Sysco Projects.
Jon works to deliver Sysco’s systems commissioning activities, helping to deliver the creative ambition for the audio-visual systems that Sysco install and drives the efficiency of the commissioning process.
With a strong background in customer service relations, Laura is responsible for the Service Delivery Team, ensuring and improving the performance quality, productivity and efficiency through the provision of effective strategies. Laura oversees all service delivery functions within the business and works with our team of service engineers to support clients with their service & maintenance requirements.
Judy is the Account Manager for our SLA clients and is responsible for managing their individual maintenance and service requirements.
Liaising directly with our clients, Judy ensures that all fault reports are logged correctly and acts as the primary point of contact should any issues arise. Overseeing the day to day scheduling of the service team, Judy organises the appropriate level of support and servicing as required.
Chrissi supports Judy with the management of service clients and assists with maintenance and service requirements.
Acting as the first point of contact for Sysco Service customers without a Service Level Agreement, she is responsible for co-ordinating technician call-outs plus equipment repair. She helps to log fault reports and liaises with clients to arrange service visits, coordinates event support and helps to provide client quotations as requested.
Andy is a key member of the service team and is responsible for providing contracted service works as scheduled by the Account Manager and Service Coordinator. He provides system repair services at client sites, scheduled maintenance services in addition to supporting installation projects. He also assists with providing upgrade reports and technology analysis to improve system performance and increase the longevity of installations.
Lizzie is responsible for all statutory and management accounts related aspects of the business as well as ad-hoc requirements. She works with the different departments in the business and operates as a go to person for adhoc corporate information for the heads of departments.
Julija plays a vital role in assisting the Finance Manager in key areas such as cash flow and revenue forecasting, month end management accounts and general accounting activities. She provides insightful and in depth analysis including identification and interpretations of trends and developments in Sysco’s various activities and geographic regions.
Reporting to the Finance Manager, Gill is responsible for maintaining accurate and timely accounting records and supports the Finance team to ensure the smooth running of the business.